Privacy Policy
Last updated: 02 September 2025
Our privacy policy tells you what will happen to any personal data that you provide to us as a result of using this website. The information is written for the benefit of general visitors to the website – if you are a client of ours (or become one) we process a wider range of personal data and deal with a broader range of privacy-related issues. Clients are provided detailed information about this during the engagement process.
Your Personal Data
Your privacy is important to us. By providing personal information such as your name and e-mail address via the forms on this website, you agree to us contacting you with regard to the information provided. Some forms on our website also include a check box asking you for permission to add you to our mailing list. This is an opt-in mailing list and your personal information will be used solely by us (and all such emails include a link for opt-out).
How do we use your personal data?
We use the data you provide via this website to:
- Communicate with you: e.g. we use your contact details such as email address or phone number when responding to enquiries made via online forms
- Monitor website trends: e.g. we use analytics tools to help us monitor how the website is being used
- Operate our business more effectively: e.g. we seek feedback and use this to help improve our service
What are reasons for processing your personal data?
The General Data Protection Regulation (“GDPR”) is the main piece of legislation defining your rights over our processing of your personal information.
We are required under the GDPR to declare which of six “lawful reasons” we are relying on when we are processing your personal data:
- we operate on the basis of “consent” when sending marketing or information-based communications
- we operate on the basis of “legitimate interest” when communicating with you in other ways (e.g. when responding to your enquiry).
How long do we keep personal data
We store personal data from the website for a period of up to 180 days after which time it is removed automatically.
Transfer of personal data
Occasionally, we may transfer personal data such as your name and email address to third parties that we use to send out newsletters and other communications (both electronic and print). However, your personal data will remain in the EU or countries considered by the EU to have equivalent policies.
Questions or Complaints
In the first instance we hope you will contact us directly with any questions or complaints (contact details are displayed prominently on this website). However, legal rights regarding privacy are the remit of the Information Commissioners Office (ICO) and you will find more information about how to complain here: https://ico.org.uk/concerns/